We believe world-class customer service shouldn't require a world-class headcount. Omni.io deploys AI workers so Singapore's fastest-growing D2C brands can scale without hiring.
Talk to usSingapore's D2C brands are growing fast — but traditional customer service scales linearly with headcount. Every new customer means more tickets, more calls, more hires.
We built Omni.io to break that relationship. Our AI workers handle voicecalls, WhatsApp messages, order queries, and backend workflows 24/7 — at a fraction of the cost of a human team, and live in 2–4 weeks.
We measure ourselves by the number of customer issues our AI resolves — not by how many features we ship. Outcomes over outputs, every time.
Singapore's brands move fast. We match that pace — from first call to live deployment, we're measured in weeks, not quarters.
Pricing is public. Contracts are simple. If our AI can't handle a use case well, we'll tell you upfront rather than overpromise and underdeliver.
Our voice infrastructure is powered by AI Rudder, with end-to-end compliance across Singapore's regulatory landscape.
Tell us about your brand and we'll show you exactly what an AI worker would look like for your business.