Workflow Automation

Kill the
manual busywork

Automate order ops, inventory alerts, CRM syncs, and backend tasks. Connect Shopify, Zendesk, Google Sheets, and WhatsApp into a single intelligent pipeline — no code required.

Order placed → Shopify
Check inventory → Warehouse
Send confirmation → WhatsApp
Update CRM → Zendesk
Log to Sheets → Analytics
40%
ops time saved
10+
integrations ready
0
lines of code needed
2 wks
to first automation
What gets automated

The workflows your team runs manually — automated

Order fulfilment ops

Auto-confirm orders, update tracking, flag delays, notify customers — all without manual intervention.

Inventory alerts

Monitor stock levels across warehouses. Auto-alert your team and customers when items go low or back in stock.

CRM data sync

Keep Zendesk, HubSpot, or your CRM in sync automatically after every customer interaction — no manual entry.

Reporting & sheets

Auto-populate Google Sheets and dashboards with daily ops data — zero spreadsheet maintenance needed.

Refund & return processing

Auto-trigger refunds on Shopify when return criteria are met. No manual approvals for standard cases.

Post-purchase sequences

Trigger personalised follow-up sequences — review requests, upsell offers, loyalty points — based on purchase events.

Integrations

Connects with your existing stack

No rip-and-replace. Omni.io plugs into what you already use.

Shopify Zendesk Google Sheets WhatsApp Business API HubSpot WooCommerce Slack REST API (custom)

Which workflows should you automate first?

We'll map out your highest-ROI automation opportunities in a 30-minute ops audit — no commitment required.

Book an ops audit