Plug Omni.io directly into your Shopify or WooCommerce store. Automate order tracking, returns, product questions, and cart recovery — across WhatsApp, Instagram, and your website.
See it in actionCustomers ask "where's my order?" on WhatsApp and get real-time Shopify tracking data in seconds — no human needed.
AI guides customers through your return flow, collects required info, and auto-issues refunds for qualifying cases.
AI trained on your full catalogue. Recommends products by customer intent, with add-to-cart links embedded in the chat.
Automatically follow up on abandoned carts via WhatsApp with personalised messages — recovering lost revenue on autopilot.
Automated review requests, loyalty point updates, and upsell sequences — triggered by Shopify purchase events.
Notify customers automatically when out-of-stock items are restocked — and convert waitlists into purchases.
We'll connect to your store, train the AI on your products and policies, and deploy across your channels — you just review and approve.
Book a store demo